How to erase configuration on Cisco IP Phone 7940/7960

This procedure changes Network configuration, Device Configuration, Volume Settings and Contrast Settings to their default values on the Cisco IP Phone 7940/7960.

If you are trying to do a hard reset on your Cisco Phone, click here for the tutorial.

*These options may vary on which model and version you have.

First thing you need to do before changing anything would be to unlock the settings. It is always a requirement to do this before you can make changes.

Press Settings on the phone, go to Option #9: Unlock Config.

type in your password. Default password ‘cisco’.



After unlocking the settings, we are now ready to reset the configuration.

go to Option #3: Network Configuration.



Then go to Option #33: Erase Configuration and change it to ‘YES‘ and then press ‘Save





If you have any questions or comments, feel free to write below. If you like my contents, don’t forget to subscribe!



One Reply to “How to erase configuration on Cisco IP Phone 7940/7960”

Leave a Reply

Your email address will not be published. Required fields are marked *